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WEBSITE TERMS AND CONDITIONS

 

TERMS OF USE FOR THE SITE

Welcome to the website ("Website") dedicated to L’Oreal Singapore Pte. Ltd. (UEN: 199001413D) (hereinafter referred to as “L’Oreal”, “Our”, “Us”, or “We”) portfolio. The Website is operated by or for and on behalf of L’Oreal.

Please read these Terms of Use which govern the use of the Website (“Terms of Use”) carefully. By using the Website, you agree to these Terms of Use without reserve. If you do not agree to any part of these Terms of Use, do not use the Website.

 

1. ACCESS TO THE SITE

To access and use the Website you must be at least 18 years old, or have obtained your parent’s or legal guardian’s consent.

If any portion of the Website requires you to register or open an account, you must provide Us with accurate, complete and updated registration information. You may also be asked to choose a login name, and password and/or pin code. Please select a password that would not be oblivious to someone trying to guess your password/ pin code.

You shall not disclose to any person your password/pin code and shall not permit or authorize any person to use your login name or password/pin code for any purpose whatsoever.

We may treat any access to or use of the Website at any time by the use of your login name and password as access to or use of the Website by you, notwithstanding that it may have been used by any other person without your knowledge or authority.

You may change your password/pin code at any time. However, the number of attempts to access the Website and/or certain sections thereof may be limited in order to prevent any fraudulent use of such passwords/pin codes. Please inform Us of any fraudulent use that you may become aware of. In the event of any breach of the rules set forth under these Terms of Use, We reserve the right to suspend your access.

Additional fees for accessing and using the Internet are incurred at your own expense.

 

2. INTELLECTUAL PROPERTY

a. Intellectual property rights

Developing the Website involved significant investments by the L’Oreal Group. The Website and each of the elements it comprises (including but not limited to brands, images, texts, videos, software, graphics, music and sounds contained on or available through the Website) are protected by intellectual property rights owned by the L’ORÉAL Group. The contents of the Website cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted or transmitted in any form or by any means, including but not limited to electronic, mechanical photocopying or recording without the written permission of L’Oreal. Without prejudice to the foregoing, you agree that the material and content contained within or throughout the Website may not be used for commercial purposes or distributed commercially on any media whatsoever.

Your access to or use of the Website should not be construed as granting, by implication, estoppel or otherwise, any license or right to use the trademarks, tradenames, logos or service marks appearing on the Website without Our prior written consent. You may not, without Our prior written consent, use any of such trademarks, tradenames, logos or service marks as a hyperlink to the Site or any other website.

You may not modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to derive the source code for the computer systems and other technology that operate the Website or create derivative works based on the Website. For purposes of these Terms of Use, "reverse engineering" shall include the examination or analysis of the Website to determine the source code, structure, organization, internal design, algorithms or encryption devices of the Website’s underlying technology.

We may make available to you via the Website, contents that you are authorized to download ("Downloadable Content"). We grant you for a duration permissible under the applicable laws of Singapore, foreign laws and international treaties, a non-exclusive and non-transferable license, a free of charge, non-exclusive, non-transferable and non-sublicensable license to use the Downloadable Content for your personal, and private use only. By downloading or using such Downloadable Content, you agree to use them in accordance with these Terms of Use.

b. Third-party rights

If applicable, you agree that you shall obtain all the necessary authorizations and rights from any relevant rights holders in connection with any content you may wish to post via the Website, including any and all intellectual property rights and/or literary, artistic and/or industrial property rights, and publicity rights (including the right to one’s image), to allow your quiet use of such contents. For example, you shall obtain the rights in and to any contents (especially photographs) showing recent architectural items, advertising designs or apparel designs that might appear (acronyms, logos, etc.).

c. User Contents

You agree that you are responsible for any content (including, but not limited to text, photos, videos, or opinions) which you post or transmit through the Website or any space made available by Us via the Website (“User Content”).

By posting User Content on or via the Website, you hereby grant Us for the period permissible under Singapore law, foreign laws and international treaties (including any subsequent supplementary or amendments), a royalty-free, irrevocable, non-exclusive, worldwide, sub-licensable license to reproduce, display, use, copy, make clarifications to, modify (but not alter the images, words and/or opinions conveyed in the User Content), adapt, edit, distribute, translate, create derivative works from, incorporate into other works, distribute such User Content (in whole or in part), and to use the User Content for all in-house or external, corporate or financial communication purposes, advertising, and for all public relations, historical or archival purposes, of L’ORÉAL Group or its affiliates, its products and/or its brands, particularly on the following media:

  • Posting in any format, in unlimited quantity;
  • The written press, for an unlimited number of publications;
  • Publishing, unlimited number of publications, particularly publishing for purposes of in-house communication, including sales force and distribution network (wholesalers, retailers, agents, etc.), events, leaflets for congresses, tradeshows, stands ...; B-to-B communication, in the professional press, for an unlimited number of publications and/or quantities;
  • Electronic, IT, digital, multimedia, Internet and Intranet publishing, via any websites (whatever the website and/or medium, including social networks such as Facebook, Twitter, YouTube or Dailymotion) (“social networks”), for an unlimited number of inserts and broadcasts; and/or
  • via any advertising and promotional media (including by way of advertising at retail outlets and on the L’ORÉAL Group brand products (“Media”).

You agree that you shall have no recourse against L’Oreal or the L’Oreal Group for any alleged or actual infringement or misappropriation of any proprietary right in your User Content to us.

You agree that social networks are platforms owned by third-parties and, accordingly, the reproduction, display, use, copying, modification, adaption, edit, distribution, translation, creation of derivative works from or of the User Content via said social networks shall be governed by the terms of use defined by said third parties. We shall not be responsible for any use of the User Content by you or any third parties in accordance with the terms of use defined by the social networks, including without limitation, in terms of the scope and duration of licensed rights, and removal of User Content. User Content posted on the social networks may also be referenced on a search engine and therefore to be accessed by an audience outside the Website.

You shall be responsible for handling any third-party claims relating to the use of the User Content in accordance with the terms of use defined by the social networks.

Further, the use of User Content may come with such anonymized information as your city, country or age, and/or, if you expressly authorized it, information allowing your identification such as your first name, or your alias.

Any User Content as you publish via the Website, shall be provided at your sole discretion and liability. By providing your User Content, you agree that your User Content shall not conflict with applicable legislation or accepted standards of morality, or the principles stated therein. In this regard, We reserve the right to remove at any time any such User Content as may not comply with these Terms of Use, including the Code of Conduct in paragraph 3 below.

In addition, if you access User Content created by another user, you shall be required to comply with said user’s rights and you shall, in particular, not reproduce or disseminate said User Content published via other media without the relevant user’s prior consent.

Except for any personal data which We have agreed to keep confidential, any feedback, data, answers, questions, comments, suggestions, plans, ideas or the like that you send to Us via the Website, via email or otherwise, will be treated as being non-confidential and nonproprietary. We assume no obligation to protect such information from disclosure and will be free to reproduce, use, and distribute the information to others without restriction. We will also be free to use any ideas, concepts, know-how or techniques contained in information that you send us for any purpose whatsoever including but not limited to developing, manufacturing and marketing products and services incorporating such information.

 

3. CODE OF CONDUCT

We support the values of tolerance and respect of others, and you agree to use the Website only for lawful purposes.

You also agree not to:

  • Convey any racist, violent, xenophobic, malicious, rude, obscene or unlawful comments;
  • Disseminate any content that may be harmful, defamatory, unauthorized, malicious or infringing on privacy or publicity rights, inciting violence, racial or ethnic hatred or qualify as gross indecency or incitement to commit certain crimes or offences;
  • knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
  • reproduce, duplicate, copy or re-sell any part of our Site in contravention of the provisions of these Terms of Use
  • Use the Website:
    • for political, propaganda or proselytizing purposes;
    • in any way that breaches any applicable local, national or international law or regulation;
    • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
    • for the purpose of harming or attempting to harm minors in any way;
    • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam)
  • Publish any content advertising or promoting any products and/or services competing with the brand(s) displayed on the Website;
  • Divert the Website from its intended purpose, including by using it as a dating service;
  • Disseminate any information that may directly or indirectly allow the nominal and specific identification of an individual without prior and express consent, such as their last name, postal address, email address, telephone number;
  • Disseminate any information or content that may be upsetting for the youngest;
  • Intimidate or harass others;
  • Conduct illegal activities, including that may infringe anyone’s rights in and to any software, trademarks, photographs, images, texts, videos, etc.;
  • Disseminate content (including photographs and videos) portraying minors.

If you become aware of any such User Content which:

  1. condone crimes against humanity, incite racial hatred and/or violence, or relate to child pornography;
  2. is in breach of the principles of the Code of Conduct; or
  3. is in breach of your rights or any third party’s rights (e.g. any infringement, insult, breach of privacy);

    (collectively the “Objectionable Content”),

you may notify Us by email to SGDPO@loreal.com, specifying in your email:

  1. the date on which you discovered the Objectionable Content;
  2. your name and email address;
  3. the URL of the Objectionable Content;
  4. a description of the disputed Objectionable Content;
  5. the user ID of the author of the Objectionable Content;
  6. the reason for the removal of the Objectionable Content; and
  7. a copy of supporting documents/evidence in direct connection with the Objectionable Content (for example screenshots, correspondences with the author of the Objectionable Content etc.)

We reserve the right to not consider any incomplete notice(s) of Objectionable Content which do not comply with the requirements above.

 

4. INFORMATION CONTAINED ON THE SITE

a. General provisions

We hereby remind you that inaccuracies and omissions may appear in the information available on the Website, particularly due to information under the control of third parties. We will endeavour to remove inaccuracies or to complete such information on the Website as soon as possible.

The products and services presented to you on the Website are not offered for sale but a general presentation of the range of the products and services that We distribute in the country where this Site is available.

b. Advice and beauty profile

The advice, information, and tools provided by L’Oreal on the Website, are strictly for indicative and simulation purpose(s) for you to obtain expert cosmetics advice only, and shall in no event replace or be construed as a medical diagnosis or clinical consultation, nor be substituted for medical treatment.

Accordingly, We cannot guarantee your satisfaction with the advice and information arising from the use of such tools, and We assume no liability arising from any use from the advice, information and the tools which you may sustain thereof.

For any further information or in the event of doubt with any advice, information and/or tools provided by L’Oreal, We recommend that you consult your physician or a qualified medical professional.

c. Hypertext links

The hypertext links included on the Website may lead you to websites published by third parties. The Website may also contain content posted on or via the Website by third parties. L’Oreal shall not be responsible for any errors or omissions in any content in the Website, or the content, products or services of any hyperlinked website or any hyperlink contained in a hyperlinked web site, nor for the privacy and security practices employed by these other third party websites, and shall not be liable for any loss or damage of any kind incurred as a result of the use of any content posted or contained in e-mails or otherwise transmitted or displayed via the Website, or arising from access to those websites. Use of the Website and any hyperlinks and access to such hyperlinked third party websites are entirely at your own risk.

You agree that L’Oreal has no control over, and excludes all liability for any material on the internet which can be accessed by using the Website. Neither can We be deemed to have endorsed the third party content. Accordingly, to the extent that said hypertext links were included on the Website for the sole purpose of facilitating your browsing experience of the Internet, accessing any third-party websites shall be your own decision and your sole liability.

 

5. PERSONAL DATA

When you access the Website, We may collect the following information:

  1. Anonymous web statistics collected as you browse the Website
  2. Personal data you knowingly provide Us

Some portions of the Website may require you to provide your personal data. Personal data refers to all any information relating to you (including, but not limited to your name, contact number, email address and mailing address) obtained by us via your access to or use of the Website (“personal data”).

We may collect personal data related to you, particularly when you: (i) subscribe for a service; (ii) download Downloadable Content; (iii) sign in; (iv) apply for a game/competition; (v) send Us an e-mail; (v) respond to a poll or study. We may use your use your personal data for planning, research, design and marketing of services, rendering assistance to law enforcement, government or regulatory agencies, or complying with applicable laws or any order of court.

For any further information on the processing of your personal data, please refer to our Privacy Policy at https://www.loreal.com/en/privacy-policy-links/.

 

6. COOKIES

Cookies are small files that are left on your device while you browse the Website (such as the pages looked up, the date and time of such access, etc.) and which may be read whenever your access the same Website (“Cookies”).

For further information on the use of cookies, please consult our Privacy Policy.

 

7. AMENDMENT TO THE WEBSITE AND THE TERMS OF USE

Notwithstanding any other provisions herein, We reserve the right at all times to amend any of the contents and information included on the Website as well these Terms of Use, particularly for purposes of compliance with any new applicable legislation and/or regulations and/or to improve the Website.

Any amendment shall be effective immediately upon posting of the modified Terms of Use on the Website, and you agree to review the Terms of Use periodically to be aware of such amendments. Unless the amendment requires your express approval, your continued use of the Website shall be deemed as your conclusive acceptance of the amended Terms of Use.

 

8. DISCLAIMER

While L’Oreal takes certain industry-accepted precautions to secure the Website or portions thereof, you agree that such precautions do not guarantee that use of the Website is invulnerable to all security breaches, nor does L’Oreal make any warranty, guarantee, or representation that use of the Site is protected from all viruses, worms, Trojan horses, and other vulnerabilities. L’Oreal cannot guarantee the permanent availability and accessibility of the Website, and therefore We may be required to momentarily suspend access to all or part of the Website, particularly for technical maintenance purposes.

It is hereby further specified that the Internet and IT or telecommunication networks are not error-free and that interruptions and failures can occur. We cannot provide any guarantee in this regard and shall not therefore be held liable for any damage that may relate to the use of the Internet and IT or telecommunication networks, including, without limitation:

  • Poor transmission and/or reception of any data and/or information via the Internet;
  • Any external intrusions or computer viruses;
  • Any defaulting reception equipment or communication networks; and
  • Any such Internet malfunction as may hinder the proper operation of the Website.

Save as required by applicable law, we hereby disclaim any and all representations, warranties and conditions, whether express or implied, as to the operation of the Website or the content, statements or other information contained on the Website, or the products or services accessible or available through the Website. You agree that, to the fullest extent permitted by applicable laws, We shall not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for (a) any interruption of business; (b) access delays or access interruptions to the Website; (c) data non-delivery, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the Website; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the Website, including during hyperlink to or from third party websites; (f) any inaccuracies or omissions in content; or (g) events beyond our reasonable control. Lastly, save as required by applicable law, our liability (if any) shall be limited to direct damages, excluding any other damages or losses whatsoever (such as any indirect damage relating, without limitation, to any loss of profit, revenue or goodwill).

The Website is not directed at any person in any jurisdiction where for any reason the publication or availability of Our Website is prohibited. Those in respect of whom such prohibitions apply must not access our Website.

We do not represent that either the Website, the Downloadable Content, or the content herein are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.

 

9. INDEMNITY

You agree to defend, indemnify and hold harmless L’Oreal, its directors, officers, employees, suppliers, licensors, agents, and any third party content providers, from and against any losses, damages, claims, costs, expenses, demands, and actions, due to or arising out of your use of the Website, your access or connection to the Website, your violation of these Terms of Use, or your violation of any rights of another. These obligations will survive any termination of your relationship with L’Oreal or your use of the Website. L’Oreal reserves the right to assume the defense and control of any matter subject to indemnification by you, in which event you will cooperate with L’Oreal in asserting any available defenses.

 

10. LIMITATION OF LIABILITY

L’Oreal does not assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product or process disclosed on the Website or other contents accessible from the Website. In no event shall L’Oreal be liable for any incidental, consequential, direct, indirect or any losses or damages whatsoever (including, but not limited to, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings, or business interruption, or any other loss, whether in an action of contract, negligence or other tortious action), arising out of or in connection with the use of or inability to use the Website, delays, inaccuracies or errors in the information or in the transmission of the Website, or any information or transactions provided on or over the Website or downloaded or hyperlinked from the Website, or performance of the contents on the Website, even if L’Oreal has been advised of the possibility of such damages. If you are dissatisfied with any portion of the Website, or with any of these Terms of Use, your sole and exclusive remedy is to discontinue using the Website.

 

11. SEVERABILITY

If at any time any provisions of these Terms of Use shall be or shall become illegal, invalid or unenforceable in any respect, the legality, validity and enforceability of the remaining provisions of these Terms of Use shall not be affected or impaired thereby, and shall continue in force as if such illegal, invalid or unenforceable provision was severed from these Terms of Use.

 

12. WAIVER

L’Oreal’s failure to insist upon or enforce the strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right.

 

13. GOVERNING LAW AND DISPUTES

Your access to or use of the Website, as well as these Terms of Use shall be governed by the laws of Singapore. Any dispute which may arise under these Terms of Use shall be under the exclusive jurisdiction of the Singapore Courts.

 

14. CONTACT US

If you have any questions about these Terms of Use, you can contact Us via email SGDPO@loreal.comor in writing to 1 George Street, #19-01/03 One George Street, Singapore 049145.

(Updated as of: August 2021)

 

 

PRIVACY POLICY

L’Oréal’s ambition is to be an exemplary corporate citizen to help make the world a more beautiful place. We place great value on honesty and clarity and we are committed to building a strong and lasting relationship with you based on trust and mutual benefit. Part of this commitment means safeguarding and respecting your privacy and your choices. Respecting your privacy is essential to us. This is why we set out “Our Privacy Promise” and our full Privacy Policy below.

 

1. WHO WE ARE

L’Oréal Singapore Pte. Ltd. (UEN: 199001413D) (“L’Oréal”, “our”, “us”, or “we”)is responsible for the Personal Data that you share with us. L’Oréal is the “organisation” for the purposes of the Singapore Personal Data Protection Act (No.26 of 2012), and the “data controller” for the purposes of applicabledata protection laws in other jurisdictions.

 

2. OUR PRIVACY PROMISE

1) We respect your privacy and your choices.
2) We make sure that privacy and security are embedded in everything we do.
3) We do not send you marketing communications without your consent. You may withdraw your consent at any time.
4) We never offer or sell your Personal Data.
5) We are committed to keeping your Personal Data safe and secure. This includes only working with trusted partners.
6) We are committed to being open and transparent about how we use your Personal Data.
7) We do not use your Personal Data without first informing you of the ways and purpose(s) of the use.
8) We respect your rights, and always try to accommodate your requests as far as is possible, in line with our own legal and operational responsibilities.

For more information about our privacy practices, we set out in this Privacy Policy the types of Personal Data that we may collect/receive from you directly or from your interaction with us, how we may use it, who we may disclose it to, how we protect and secure it, and your rights around your Personal Data in our possession. While the information in this Privacy Policy may not fully apply to you, this Privacy Policy intends to provide an overview of one or more possible situations which may apply to you based on your interactions with us.

When you share your Personal Data with us, or when we collect Personal Data about you, we will use and/or disclose your Personal Data in accordance with this Privacy Policy. Please read this Privacy Policy carefully. If you have any questions or concerns about your Personal Data, please contact us via the contact details set out in the "Contact" section below.

Please note that you must be at least 18 years old, or have obtained your parent’s or legal guardian’s consent, to use our services.

 

3. WHAT IS PERSONAL DATA?

Personal Data” means any information or pieces of information that could identify you either directly (e.g. your name) or indirectly (e.g. through pseudonymized data such as a unique ID number) and / or information which makes you identifiable. This means that personal data includes things like email/home addresses, mobile phone number, usernames, profile pictures, personal preferences and shopping habits, user generated content, financial information, and welfare information. It could also, in certain circumstances, include unique numerical identifiers like your computer’s IP address or your mobile device’s MAC address, as well as cookies.

 

4. WHAT PERSONAL DATA DO WE COLLECT FROM YOU AND HOW DO WE USE IT?

L'Oréal believes that you, the consumer, are at the heart of what we do. We love hearing from you, learning about you, and creating and delivering products and services that you enjoy. And we know that many of you love talking to us. Because of this, there are many ways that you might share your Personal Data with us, and how we might collect your Personal Data.

How do we collect or receive your Personal Data?

We might collect, record, hold, store, use, disclose, receive and/or process (collectively referred to as "Process") Personal Data from you via our websites, forms, apps, devices, L’Oréal products or brands pages on social media or otherwise. Sometimes you may give this to us directly (e.g. when you create an account, when you contact us, when you purchase from our websites/apps or stores/beauty salon), sometimes we collect it indirectly (e.g. using cookies to understand how you use our websites/apps),or sometimes we receive your Personal Data from other third parties, including other L’Oréal Group entities.

When we collect Personal Data, we indicate the mandatory fields via asterisks(*) where such Personal Data is necessary for us to:

- Perform our contract with you (e.g. to deliver the products you have purchase on our websites/apps);
- Provide you with the service you have asked for (e.g. to provide you with a newsletter); or
- Comply with legal requirements (e.g. invoicing).
If you do not provide the Personal Data marked with an asterisk (*), this may affect our ability to provide the products and services to you.

For further details on:

1) When do we collect or use your Personal Data? This column explains what activity or situation you are involved in when we collect or use your Personal Data. For example, whether you are making a purchase, signing up to a newsletter, or browsing a website/app.
2) What types of Personal Data do we Process? This column explains what types of Personal Data we may Process about you depending on the situation and your interaction with us.
3) How and Why do we Process your Personal Data? This column explains what we may do with your Personal Data and the purposes for Processing it.
4) What is our legal basis for Processing your Personal Data? This column explains the reason we may Process your Personal Data.

Depending on the purpose for which your Personal Data is used, the legal basis for the Processing of your Personal Data can be:

• Your consent - ;
• Our legitimate interest, which can be:
Improving our products and services: more specifically, our business interests to help us better understand your needs and expectations and therefore improve our services, websites / Apps / devices, products and brands for our consumers’ benefit.
Fraud prevention: to ensure payment is complete and free from fraud and misappropriation.
Securing our tools: to keep tools used by you (our websites/Apps/devices) safe and secure and to ensure they are working properly and are continually improving.
• The performance of a contract: more specifically to perform the services you request from us;
Legal grounds where a Processing is required by law.



When do we collect or use your Personal Data?
Account Creation and management
Information collected during the creation of an account on L’Oréal websites/apps, through a social media login, or in store.

What types of Personal Data do we Process from your interactions with us?
Depending on how much you are interacting with us, those data may include:
• Name and surname;
• Gender;
• Email address;
• Address;
• Phone number;
• Photo;
• Birthday or age range;
• Username, and password;
• Personal description or preferences;
• Order details;
• Social media profile (where you use social login or share this personal data with us).

How and why we may use your Personal Data?
To:
• Manage your orders;
• Manage any competitions, promotions, surveys or contests you choose to enter;
• Respond to your questions and otherwise interact with you;
• Offer you a loyalty program;
• Allow you to manage your preferences;
• Send you marketing communications (where you have asked us to) which may be tailored to your “profile” (i.e. based on the Personal Data we know about you and your preferences);
• Offer personalized services based on your beauty characteristics;
• Monitor and improve our websites/apps ;
• Run analytics or collect statistics
• Secure our websites/apps and protect you and us against fraud;

What is our legal basis for Processing your Personal Data?
Performance of a contract: To provide you with the service you requested (e.g. create an account, complete a survey, or purchasing a product).
Consent
To send you direct marketing communications.

Legitimate Interest
To ensure our websites/apps remain secure, to protect them against fraud, and to help us better understand your needs and expectations and therefore improve our services, products and brands.



When do we collect or use your Personal Data?
Newsletter and commercial communications subscription

What types of Personal Data do we Process from your interactions with us?
Depending on how much you are interacting with us, those data may include:
• Email address;
• Name and surname;
• Preferences;
• Social media profile (where you use social login or share this personal data with us).

How and why we may use your Personal Data?
To :
• Send you marketing communications (where you have asked us to) which may be tailored to your “profile” based on the Personal Data we know about you, and your preferences (incl. location of your favourite store);
• Run analytics or collect statistics.
• Keep an up to date suppression list if you have asked not to be contacted.

What is our legal basis for Processing your Personal Data?
Consent
To send you direct marketing communications.
Legitimate Interest
To tailor our marketing communications, understand their effectiveness, and ensure you receive the most relevant experience; to help us better understand your needs and expectations and therefore improve our services, products and brands.
Legal grounds
To keep your details on the suppression list if you have asked us not to send you any direct marketing anymore.



When do we collect or use your Personal Data?
Purchases and order management
Information collected during the purchase process made on L’Oréal or in the course of our interaction with you such as on our website/apps/social pages or in store

What types of Personal Data do we Process from your interactions with us?
Depending on how much you are interacting with us, those data may include:
• Name and surname;
• Email address;
• Address (delivery and invoicing);
• Phone number;
• Personal description or preferences;
• Social media profile (where you use social login or share this personal data with us); • Transaction information including purchased products and store location;
• Payment and information; or
• Purchase history

How and why we may use your Personal Data?
To
• Contact you to finalize your order where you have saved your shopping cart or placed products in your cart without completing the checkout process;
• Inform you when a product you wanted to purchase is available;
• Process and follow your order including delivering the product to the address you indicated;
• Manage the payment of your order. To be noted, payment information (credit card number / Paypal information / bank account details) are not collected by us but directly by payment service providers;
• Manage any contact you have with us regarding your order;
• Secure the transactions against fraud. To be noted, we use a third party provider’s solution to detect fraud and ensure the payment is complete and made by you or someone authorized by you;
• Enrich your profile if you place a purchase using your account information;
• Measure satisfaction;
• Manage any dispute relating to a purchase;
• For statistics purposes.

What is our legal basis for Processing your Personal Data?
Performance of a contract:
To provide you with the service you requested (purchase).
Legitimate interest
To protect you and us from fraudulent transaction and to ensure the payment is complete and free from fraud and misappropriation.



When do we collect or use your Personal Data?
Online browsing
Information collected by cookies or similar technologies (“Cookies”*) as part of your browsing on L’Oréal website/apps and/or on third-party website/apps.
For information on specific Cookies placed through a given website/app, please consult the relevant cookie table.

What types of Personal Data do we Process from your interactions with us?
Depending on how much you are interacting with us, those data may include:
• Data related to your use of our websites/apps:
• Where you came from;
• Login details;
• Pages you looked at;
• Videos you watched;
• Ads you click on or tap;
• Products you search for;
• Your location;
• Duration of your visit;
• Products you selected to create your basket.

Technical information:
• IP address;
• browser information;
• device information.

A unique identifier granted to each visitor and the expiration date of such identifier.

How and why we may use your Personal Data?
We use Cookies, where relevant, with other Personal Data you have already shared with us (such as previous purchases, or whether you’re signed up to our email newsletters) or the following purposes:

• To allow proper functioning of our website/apps:
o proper display of the content;
o creation and remembering of a cart;
o creation and remembering of your login;
o interface personalisation such as language;
o parameters attached to your device including your screen resolution, etc;
o improvement of our websites/apps, for example, by testing new ideas.:

• To ensure the website/app is secure and safe and protect you against fraud or misuse of our websites or services, for example through performing troubleshooting.
• To run statistics:
o To avoid visitors being recorded twice;
o To know users’ reaction to our advertising campaigns;
o To improve our offers;
o To know how you discovered our websites / apps.

• To deliver online behavioural advertising:
o to show you online advertisements for products which may be of interest to you, based on your previous behaviour;
o to show you ads and content on social media platforms.

• To tailor our services for you:
o to send you recommendations, marketing, or content based on your profile and interests; o to display our websites/apps in a tailored way like remembering your cart or login, your language, the user-interface customization cookies (i.e. the parameters attached to
your device including your screen resolution, font preference, etc).

• To allow sharing of our content on social media (sharing buttons intended to display the site).

What is our legal basis for Processing your Personal Data?
Legitimate interest:
to ensure we are providing you with websites/apps, advertising and communications that are working properly and are continually improving for cookies that are (i) essential for the functioning of our websites/apps, (ii) used to keep our websites/apps safe and secure.
Consent
For all other cookies.



When do we collect or use your Personal Data?
Promotional operations
Information collected during a game, contests, promotional offer, sample requests, surveys.

What types of Personal Data do we Process from your interactions with us?
Depending on how much you are interacting with us, those data may include:
• Name and surname;
• Email address;
• Phone number;
• Birth date;
• Gender;
• Address;
• Personal description or preferences;
• Social media profile (where you use social login or share this personal data with us); • Other information you have shared with us about yourself (e.g. via your “My Account” page, by contacting us, or by providing your own content such as photos or a review, or a question via the chat function available on some websites/apps, or by participating in a contest, game, survey).

How and why we may use your Personal Data?
• To complete tasks that you have asked us to, for example to manage your participation in contests, games and surveys, including to take into account your feedback and suggestions.
• For statistics purposes.
• To send you marketing communications (where you have asked us to)

What is our legal basis for Processing your Personal Data?
Performance of contract
To provide you with the service you requested.
Legitimate Interest
To help us better understand your needs and expectations and therefore improve our services, products and brands.
Consent
To send you direct marketing communications.



When do we collect or use your Personal Data?
User Generated Content
Information collected when you submitted some content on one of our social platforms or accepted the re-use of content you posted on social media platforms by us.

What types of Personal Data do we Process from your interactions with us?
Depending on how much you are interacting with us, those data may include:
• Name and surname or alias;
• Email address;
• Photo;
• Personal description or preferences;
• Social media profile (where you use social login or share this personal data with us);
• Other information you have shared with us about yourself (e.g. via your “My Account” page, by contacting us, or by providing your own content such as photos or a review, or a question via the chat function available on some websites/apps).

How and why we may use your Personal Data?
• In accordance with the specific terms and conditions accepted by you:
o To post your review or content;
o To promote our products.

• For statistics purposes.

What is our legal basis for Processing your Personal Data?
Consent
To reuse the content you posted online.
Legitimate Interest
To help us better understand your needs and expectations and therefore improve and promote our services, products and brands.



When do we collect or use your Personal Data?
Use of apps and devices
Information collected as part of your use of our apps and/or devices.

What types of Personal Data do we Process from your interactions with us?
Depending on how much you are interacting with us, those data may include:
• Name and surname;
• Email address;
• Location;
• Birth date;
• Personal description or preferences;
• Photo;
• Beauty profile including skin tone, skin/hair type
• Geolocation.

How and why we may use your Personal Data?
To
• Provide you with the service requested(for example, virtually test our products, purchase our products through the app or on related e-com websites; advice and notifications regarding your sun exposure, your hair routine);
• Analyse your Beauty profile and recommend the appropriate products (including bespoke products) and routines;
• Provide you product & routine recommendations;
• For research and innovation by scientists within L’Oréal Group;
• For monitoring and improvement of our apps and devices;
• For statistics purposes.

What is our legal basis for Processing your Personal Data?
Performance of a contract
To provide you with the service requested (including, where needed, analysis by the research and innovation team of the algorithm necessary to provide the service).
Legitimate Interest
To always improve our products and services to match your needs and expectations and for research and innovation purposes;



When do we collect or use your Personal Data?
Enquiries
Information collected when you ask questions (e.g. through our consumer care) relating to our brands, our products and their use.

What types of Personal Data do we Process from your interactions with us?
Depending on how much you are interacting with us, those data may include:
• Name and surname;
• Phone number;
• Email address;
• Other information you have shared with us about yourself in relation to your enquiry (which may include welfare and health data).

How and why we may use your Personal Data?
• To answer your enquiries; Where needed, to connect you with the relevant services;
• For statistics purposes;
• For Cosméto vigilance:
o To monitor and prevent any undesirable effect linked to the use of our products;
o To perform studies relating to the safe use of our products;
o To perform and follow-up on corrective measures taken, where needed.

What is our legal basis for Processing your Personal Data?
Consent
To process your enquiry.
Legitimate interest
To help us better understand our customers’ needs and expectations and therefore improve our services, products and brands
Legal grounds
To comply with the legal obligation to monitor undesirable effects of its products;



Please note that regardless of the legal basis set out above, to the extent consent is necessary under local applicable laws, our Processing of your Personal Data is on the lawful basis of your consent.

Automated Decision Making

For purposes of securing transactions placed through our websites/apps/devices against fraud and misappropriation, we use third party provider’s solution(s).The method of fraud detection is based on, for example, simple comparisons, association, clustering, prediction and outlier detections using intelligent agents, data fusion techniques and various data mining techniques.

This fraud detection process may be completely automated or may involve human intervention where a person takes the final decision. In any case, we take all reasonable precautions and safeguards to limit access to your data.

As a result of automatic fraud detection, you may(i) experience delay in the processing of your order / request whilst your transaction is being reviewed by us; and (ii) be limited or excluded from the benefit of a service if a risk of fraud is identified. You have the right to access information on which we base our decision. Please see “Your Rights and Choices” section below.

Profiling

When we send or display personalised communications or content, we may use some techniques qualified as “profiling” (i.e. any form of automated Processing of Personal Data consisting of using those data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s personal preferences, interests, economic situation, behaviour, location, health, reliability, or movements). This means that we may collect personal data about you in the different scenarios mentioned in the table above. We centralize this data and analyse it to evaluate and predict your personal preferences and/or interests.

Based on our analysis, we send or display communications and/or content tailored to your interests/needs.

You have the right to object to the use of your data for “profiling” in certain circumstances. Please see “Your Rights and Choices” section below.

Who may access your Personal Data?

We may share your Personal Data within L’Oréal Group to comply with our legal obligations, to prevent fraud and/or to secure our tools, to improve our products and services, or after having obtained your consent to do so.

Depending on the purposes for which they were collected, and only on a need-to-know basis some of your Personal Data may be accessed by L’Oréal Group entities worldwide, where possible in a pseudonimized way (not allowing direct identification), and where necessary to provide you with requested services.

We may also share your Personal Data in a pseudonimized way (not allowing direct identification) with L’Oréal Research & Innovation scientists, including those located outside of your country, for research and innovation purposes.

Where permitted, we may also share some of your Personal Data including those collected through Cookies between our brands to harmonize and update the information you share with us, to perform statistics based on your characteristics and to tailor our communications.

Please visit the L’Oréal group website, for further details on the L’Oréal Group, its brands and its locations.

We may share your Personal Data for marketing purposes with third party (whether within or outside of Singapore) or entities of the L’Oréal Group.

We may direct you to a dedicated opt-in page hosted/operated by our third party partners for their own direct marketing purposes. In this context, your data is Processed by such third party, acting as an organisation/data controller, in accordance with their own terms and conditions and privacy policy. You should carefully check their terms and privacy policies before consenting to the disclosure of your information to that third party.

Your Personal Data may also be Processed on our behalf by our trusted third party providers (whether within or outside of Singapore).

We rely on trusted third parties to perform a range of business operations on our behalf. We only provide them with the information they need to perform the service, and we require that they do not use your Personal Data for any other purpose. We always use our best efforts to ensure that all third parties we work with keep your Personal Data secure. For instance,we may entrust services that require the Processing of your Personal Data to:

• Third parties that assist and help us in providing digital and e-commerce services such as social listening, store locator, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine, user generated content curation tools;
• Advertising, marketing, digital and social media agencies to help us to deliver advertising, marketing, and campaigns, to analyse their effectiveness, to manage your contact and questions, and our relationships;
• Third parties required to deliver a product to you e.g. postal/delivery services;
• Third parties that assist and help us in providing IT services, such as platform providers, hosting services, maintenance and support on our databases as well as on our software and applications that may contain data about you (such services could sometimes imply access to your data to perform the required tasks);
• Payment service providers and credit reference agencies for the purpose of assessing your credit score and verifying your details where this is a condition of entering into a contract with you;
• Third parties that assist us for customer care and customer vigilance purposes.
• Third parties that provide us with consulting services in the field of market research and analytics, collect feedback and conduct market surveys on our products, services and otherwise for customer relationship management purposes.

The legal basis for this sharing is our legitimate interests – (i) to improve our products and services; (ii) better engage with you; (iii) prevent fraud; (iv) secure our tools and design new features; (v) use appropriate suppliers; and (vi) ensuring your values align with that of L’Oréal’s.

We may also disclose your Personal Data to third parties (whether within or outside of Singapore):

• In the event that we sell any business or assets, in which case we may disclose your Personal Data to the prospective buyer of such business or assets. If L’Oréal or a part of its assets is acquired by a third party, Personal Data held by it about its customers relating to those assets is one of the transferred assets. Where appropriate, in such case, the buyer acting as the new organisation/data controller Processes your Personal Data and its privacy policy governs the Processing of your Personal Data.
• If we are under a duty to disclose or share your Personal Data in order to comply with a legal obligation, or in order to enforce or apply our terms of use/salesor other terms and conditions you have agreed to; or to protect the rights, property, or safety of L’Oréal, our customers, or employees.
• If we have your consent to do so
• Or if we are permitted to do so by law.

We may disclose your Personal Data to our partners (whether within or outside of Singapore):

• In the event the service you subscribed to was co-created by L’Oréal and a partner (for example, a co-branded app). In such case, L’Oréal and the partner Process your Personal Data each for their own purposes and as such your data is Processed:
o By L’Oréal in accordance with this Privacy Policy;
o By the partner acting also as an organisation/data controller under its own terms and conditions and in accordance with its own privacy policy.

• In the event you agreed to receive marketing and commercial communications from a L’Oréal partner through a dedicated opt-in (for instance, through an app branded by L’Oréal and made available to its partners). In such case, your data is Processed by the partner acting as an organisation/data controller under its own terms and conditions, and in accordance with its own privacy policy.
• We may publish on our supports content from social networks. In the event you consult content from social networks on our website/apps, a Cookie from such social network may be stored on your device. We invite you to read the Cookie Policy of these social networks for more information.

Information that Google collects and shares with us

We may incorporate and use Google services (including advertising and analytics) on our websites/apps.

When we use Google services on our websites / apps, Google will access and use your Personal Data. If you wish to learn more on how Google uses your Personal Data in this context, please consult the Google Privacy & Terms which govern these services and Personal Data processing.

Information that Facebook collects and shares with us

We may incorporate and use Facebook features and services on our websites/apps. All Facebook features and services available on our website/app are governed by the Facebook Data Policy in which you can get more info about your privacy rights and settings options.

By using our website/app, you may:

- Sign-up with your Facebook login. If you do so, you consent to share some of your public profile information with us; - Use the Facebook social plug-ins, such as “like” or “share” our content on the Facebook platform; - Accept cookies from this website/app (also identified as “Facebook Pixel”) that will help us understand your activities, including information about your device, how you use our services, the purchase you make and the ads you see, whether or not you have a Facebook account or are logged into Facebook. When you are using those Facebook features, we collect data that help us to:
- Show you adds you might be interested in on Facebook (or Instagram, Messenger or any other Facebook services);
- Measure and analyse the effectiveness of our website/app and ads.

We may also use the Personal Data you provide on our website/app (such as your name and surname, email, address, gender and phone number) to identify you in Facebook (or Instagram, Messenger or any other Facebook services) in order to show you ads that are even more relevant for you. While doing this, Facebook will not share your personal information and will delete the information promptly after the match process is complete.

We do not offer or sell your Personal Data.

Where we Store your Personal Data

The Personal Data that we collect from you may be Processed, transferred to, accessed from, and stored at a destination outside Singapore. It may also be Processed by employees of L’Oreal operating outside Singapore who work for us or for one of our service providers.

L’Oréal transfers Personal Data outside of Singapore only in a secure and lawful way. As some countries may not have laws governing the use and transfer of Personal Data, we take steps to make sure that third parties adhere to the commitments set out in this Policy. These steps may include reviewing third parties’ privacy and security standards and/or entering into appropriate contracts.

For further information, please contact us as per the “Contact” section below.

How Long Do We Keep Your Personal Data

We only keep your Personal Data for as long as we need it for the purpose for which we hold your Personal Data, to meet your needs, or to comply with our legal obligations.

To determine the data retention period of your Personal Data, we use the following criteria as guidance:

• Where you purchase products and services, we keep your personal data for the duration of our contractual relationship;
• Where you participate in a promotional offer, we keep your Personal Data for the duration of the promotional offer;
• Where you contact us for an enquiry, we keep your Personal Data for the duration needed for the processing of your enquiry;
• Where you create an account, we keep your Personal Data until you require us to delete it or after a period of inactivity (no active interaction with brands) defined in accordance with local regulations and guidance;
• Where you have consented to direct marketing, we keep your personal data until you unsubscribe or require us to delete it or after a period of inactivity (no active interaction with brands) defined in accordance with local regulations and guidance;
• Where cookies are placed on your computer, we keep them for as long as necessary to achieve their purposes (e.g. for the duration of a session for shopping cart cookies or session ID cookies) and for a period defined in accordance with local regulations and guidance.

We may retain some Personal Data to comply with our legal or regulatory obligations, as well as to allow us to manage our rights (for example to assert our claims in Courts) or for statistical or historical purposes.

When we no longer need to use your Personal Data, it is removed from our systems and records or anonymised so that you can no longer be identified from it.

Is Your Personal Data Secure?

We are committed to keeping your Personal Data secure, and taking all reasonable precautions to do so. We contractually require that trusted third parties who handle your Personal Data for us do the same.

We always do our best to protect your Personal Data and once we have received your Personal Data, we use strict procedures and security features to try to prevent unauthorised access. As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site. As such, any transmission is at your own risk.

Links to Third Party Sites and Social Login

Our websites and apps may from time to time contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible or liable for these policies. Please check these policies before you submit any Personal Data to these websites.

We may also offer you the opportunity to use your social media login. If you do so, please be aware that you share your profile information with us depending on your social media platform settings. Please visit the relevant social media platform and review its privacy policy to understand how your Personal Data is shared and used in this context.

Social Media and User Generated Content

Some of our websites and apps allow users to submit their own content. Please remember that any content submitted to one of our social media platforms can be viewed by the public, soyou should be cautious about providing certain Personal Data e.g. financial information or address details. We are not responsible for any actions taken by other individuals if you post Personal Data on one of our social media platforms and we recommend that you do not share such information.

 

5. YOUR RIGHTS AND CHOICES

L’Oreal respects your right to privacy: it is important that you are able to control your Personal Data. You have the following rights:

The right to be informed
You have the right to obtain clear, transparent and easily understandable information about how we use your Personal Data, and your rights. This is why we are providing you with the information in this Privacy Policy.

The right of access
You have the right to access to thePersonal Data we hold about you(subject to certain restrictions).

We may charge a reasonable fee taking into account the administrative costs of providing the information.

Requests may in certain circumstances, be refused in accordance with the requirements prescribed under law.

To do this, please contact us at the details below.

The right to rectification
You have the right to have your Personal Data rectified if it is incorrect oroutdated and/or completed if it is incomplete.

To do this, please contact us at the details below.If you have an account, it may be easierto correct your own data via your “My Account” function.

The right to erasure/right to be forgotten
In some cases, you have the right to have your Personal Data erased or deleted. Note this is not an absolute right, as we may have legal or legitimate grounds for retaining your Personal Data.

If you would like us to delete yourPersonal Data, please contact us at the details below. Please note that if you wish to delete your Personal Data, depending on the Personal Data deleted, we may not be able to provide you with the requested services as described within this Privacy Policy.

The right to object to direct marketing, including profiling
You can unsubscribe or opt out of our direct marketing communication at any time.

It is easiest to do this by clicking on the “unsubscribe” link in any email or communication we send you. Otherwise, you can contact us using the contact details below.

If you would like to object to any profiling, please contact us at the details below.

The right to withdraw consent at any time for data Processing based on consent
You can withdraw your consent to our Processing of your data. The withdrawal of consent shall not affect the lawfulness of Processing before the withdrawal of consent.

If you would like to withdraw your consent, please contact us at the details below. Please note that if you withdraw your consent, we may not be able to provide you with the requested services as described within this Privacy Policy.

The right to object to processing based on legitimate interests
You can oppose at any time to our Processing of your data when such Processing is based on the legitimate interest. We refer to the tables inserted in section “what data do we collect from you and how do we use it” especially the column “What is our legal basis for Processing your Personal Data?” to identify where our Processing is based on legitimate interests.

To do so, please contact us at the details below.

The right to lodge a complaint with a supervisory authority
You have the right to contact the data protection authority of your country in order to lodge a complaint against the data protection and privacy practices of L’Oréal.

Do not hesitate to contact us at the details below before lodging any complaint with the competent data protection authority.

The right to data portability
You have rights to move, copy or transfer data from our database to another. This only applies to data that you have providedwhere Processing is based on a contract or your consent, and the Processing is carried out by automated means. We refer to the tables inserted in section “what data do we collect from you and how do we use it” especially the column “What is our legal basis for Processing your Personal Data?” to identify where our Processing is based on the performance of a contract or on consent.

For further details, please contact us at the details below.

The right to restriction
You have the right to request restriction of our Processing of your data. This right means that our Processing of your data is restricted, so we can store it, but not use nor Process it further.

It applies in limited circumstances as follows:

  • the accuracy of the Personal Data is contested by the data subject (i.e. You), for a period enabling the data user to verify the accuracy of the Personal Data;
  • the Processing is unlawful and the data subject (i.e. You) opposes the erasure of the personal data and requests the restriction of their use instead;
  • the controller (i.e. L’Oréal) no longer needs the personal data for the purposes of the Processing, but they are required by the data subject for the establishment, exercise or defense of legal claims;
  • the data subject (i.e. You) has objected to Processing based on the legitimate interests of the organisation/data controller pending the verification whether the legitimate grounds of the controller override those of the data subject.

If you would like to request restriction or limitation of your data, please contact us at the details below.

The right to deactivate Cookies
You have the right to deactivate Cookies. The settings from the Internet browsers are usually programmed by default to accept Cookies, but you can easily adjust it by changing the settings of your browser.

Many cookies are used to enhance the usability or functionality of websites/apps; therefore disabling cookies may prevent you from using certain parts of ourwebsites/apps as detailed in the relevant Cookie Table.

If you wish to restrict or block all the cookies which are set by our websites/apps (which may prevent you from using certain parts of the site), or any other websites/apps, you can do this through your browser settings. The Help function within your browser should tell you how.

For more information please consult the following links: http://www.aboutcookies.org/.

 

6. CONTACT

If you have any questions or concerns about how we treat and use your Personal Data, or would like to exercise any of your rights above, you may contact our Data Privacy Officer viae-mail at SGDPO@loreal.com or by writing to us at L'Oreal Singapore Pte. Ltd., 1 George Street, One George Street #19-01/06, Singapore 049145(attention: Data Protection Officer).

If you would like to unsubscribe from receiving text messages, emails or phone communications from L’Oréal you may email us at SGDPO@loreal.com or by clicking the “unsubscribe” link at the bottom of each communication from us.

Please note that by visiting our website and / or utilizing and procuring our products and services, you are deemed to have consented to the terms in this Privacy Policy unless and until you otherwise notify us via the contact details set out above.

(Updated as of: February 2021)

 

 

COOKIE TABLE

 

 

WHAT ARE COOKIES?

Cookies are small text files stored on your device (computer, tablet or mobile) when you are on the Internet, including on L’Oréal Group’s websites. For more information, please consult the following links: http://www.aboutcookies.org.

 

DEACTIVATION OF COOKIES

You can easily adjust the settings of your browser in relation of activation or deactivation of cookies.Please consult the Help Function of your browser if need be.

Many cookies are used to enhance the usability or functionality of websites/apps; therefore disabling cookies may prevent you from using certain parts of our websites/apps as detailed in the Cookie Table below.

 

COOKIE TYPES

Strictly necessary cookies
Necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

OptanonConsent
OptanonAlertBoxClosed
SC_ANALYTICS_GLOBAL_COOKIE

These cookies cannot be deactivated.

 

Functional cookies
To provide enhanced functionality and personalization.
They may be set by us or by third party providers whose services we have added to our pages.

lo.v.liveperson.netLPSessionID, LPVisitorID, LPSID-nnnnnnnn, LPCKEY-nnnnn, LPVID
where-to-buy.co__utmz, __utmt_UA-nnnnnnnn, __utmb, __utmc, __utma

Some or all of these services may not function properly.

 

Session cookies
Session cookies enable the website you are visiting to keep track of your movement from page to page so you don't get asked for the same information you've already given to the site. 

They are automatically deleted when you close your browser. 

ASP.NET_SessionId

Every time you open a new web page, the server where that page is stored will treat you like a completely new visitor.

 

Social media cookies
To share our content with your friends and networks through a range of social media services that we have added to the site

To join/like our pages using such social media tools.

They are capable of tracking your browser across other websites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.

cdn.syndication.twimg.com: lang

You will find links to these social network policies below:
Facebook https://www.facebook.com/about/privacy/
https://www.facebook.com/help/cookies
Google + http://www.google.com/intl/fr/policies/privacy/
Twitter https://support.twitter.com/articles/20170518-utilisation-des-cookies-et-des-technologies-similaires-par-twitter
Pinterest https://about.pinterest.com/en/terms-service

You may not be able to use or see these sharing tools and join/like our pages using such social media tools.

 

Advertising cookies
They collect data to show you personalized advertisements. They also allow to limit the number of messages you will be exposed to. These cookies also allow us to measure the performances of our advertising campaigns, for instance the websites visited before ours. 

You will not be exposed to advertising messages coming from us. You might not benefit from the offers dedicated to our members.

Or, the content of advertising will not be personalized. You will then have an offer less attractive to you.

 

Targeting cookies
To allow our advertising partners to build a profile of your interests and show you relevant adverts on other websites.

They work by uniquely identifying your browser and internet device.

icxid
facebook.comdatr, x-src, fr, lu, locale
youtube.comSID, HSID, demographics, VISITOR_INFO1_LIVE, PREF, APISID, SSID, LOGIN_INFO, YSC, SAPISID
twitter.comauth_token, twll, lang, __utmz, secure_session, guest_id, __utma, remember_checked, remember_checked_on, __utmb, 

You will still receive advertising on our partners’ websites but it will not be targeted.

 

Analytics cookies
To count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.

_dc_gtm_UA-74428248-1_dc_gtm_UA-22588495-1
google.co.ukSAPISID, HSID, SID, PREF, NID, SSID, APISID

We will not be able to monitor and measure the performance of our site which may result in the offering of a lower quality experience.

 

Performance cookies
To count visits and traffic sources to measure and improve the performance of our site. To know which pages are the most and least popular and see how visitors move around the site.

lpTestCookiennnnnnnn
__olapicU,
 _ga
lpcdn.lpsnmedia.netlpTestCookiennnnnnnn
switchthelook.com__utmc, __utmz, __utma, __utmt, __utmb

We will not know when you have visited our site, and will not be able to monitor its performance which may result in the offering of a lower quality experience.

(Updated as of: August 2021)

 

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